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FAQs

FREQUENTLY ASKED QUESTIONS

We understand that you may have questions about our products, services, and policies. Here are some commonly asked questions and their answers. If you don’t find the information you’re looking for, please feel free to contact our customer support team for further assistance.

Placing an order on Tees Landing is quick and easy. Simply follow these steps:

Browse our collection: Explore our website and choose the products you’d like to purchase.

Select options: Select the desired size, color, and quantity for each product.

Add to cart: Click the “Add to Cart” button for each product to add them to your shopping cart.

Review your order: Once you’ve added all the items you wish to purchase, go to your shopping cart to review your order details.

Proceed to checkout: Click the “Checkout” button to proceed to the checkout page.

Provide shipping and payment information: Enter your shipping address and select the preferred payment method.

Place your order: Review your order summary, agree to the terms and conditions, and click “Place Order” to complete your purchase.

We accept the following payment methods:

Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

PayPal: You can also choose to pay with your PayPal account, providing a secure and convenient payment option.

Please note that payment methods may vary depending on your location and currency.

The delivery time depends on various factors, including the shipping method and your location. Here are some general estimations:

Standard Shipping: Typically takes between 5 to 10 business days for domestic orders and 7 to 14 business days for international orders.

Expedited Shipping: If you choose expedited shipping at checkout, you can expect your order to arrive within 2 to 5 business days, both domestically and internationally.

Please note that these are estimated delivery times, and actual delivery may vary depending on unforeseen circumstances or peak seasons. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your package.

We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return and exchange policy. Here are the key details:

Eligibility: To be eligible for a return or exchange, the item must be unused, in its original condition, and returned within [insert number] days of delivery.

Process: Contact our customer support team to initiate the return or exchange process. They will guide you through the necessary steps and provide you with a return authorization.

Refunds and Exchanges: Once we receive the returned item and verify its condition, we will issue a refund to your original payment method or process the exchange for the requested item.

Please refer to our Returns and Exchanges page for more detailed information on our policies and procedures.

Absolutely! Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package. Simply visit our website and navigate to the “Track Order” page. Enter your tracking number, and you’ll be able to see the real-time status and location of your shipment. Please note that it may take a few hours for the tracking information to be updated after you receive the confirmation email.

If you need to make changes to your order, such as updating the shipping address or modifying the items in your cart, please contact our customer support team as soon as possible. While we cannot guarantee that changes can be made once an order is placed, we’ll do our best to accommodate your request. Please have your order number ready when reaching out to our support team for efficient assistance.

Yes, we offer international shipping to most countries around the world. However, please note that shipping fees, delivery times, and customs regulations may vary depending on the destination country. During the checkout process, you will be able to see the available shipping options and associated costs for your specific location. Please ensure that you provide accurate and complete shipping information to avoid any delays or issues with your international order.

FREQUENTLY ASKED QUESTIONS

We’re here to assist you! If you have any questions, concerns, or need assistance, you can reach our customer support team through the following channels:

Email: Send us an email at support@teeslanding.com. We strive to respond to all inquiries within 24-48 hours.

Live Chat: Visit our website and click on the “Live Chat” feature to chat with a representative in real-time.